Table of Contents
Service Subscription Billing
How TetherX billing works for integrator partners - from pre-billing reports to invoicing.
Definitions
- Price - The monthly subscription price. For annual billing, multiply by 12.
- List Price - Prices shown on the price list, excluding VAT.
- Integrator Price - The trade price you pay after your partner discount.
- Invoice Price - The price on your invoice. Usually matches integrator price, but can be adjusted for legacy customers or special project pricing.
- Renewal Date - Monthly or annual anniversary from the last billing cycle. Set when first activated and updated at each renewal.
- Integrator Discount - Your trade discount percentage depending on your partner level.
Monthly Billing Cycle
| When | What Happens |
|---|---|
| Mid-month | Pre-billing report emailed to integrators |
| 26th of the month | Deadline for making changes (by midnight) |
| End of month | Invoices sent by TetherX Accounts department |
| 1st of next month | Renewal dates updated |
Tip: Review your pre-billing report as soon as it arrives. You have until midnight on the 26th to make changes before invoicing.
Pre-Billing Report
Around the middle of each month, you receive a pre-billing report email listing:
- All active subscriptions appearing on your next invoice
- Upcoming renewals for the following month
- Prices shown are your invoice price (after discounts)
- Excel attachment with full export from the Subscriptions page
Making Changes
To add or modify subscriptions:
Changes made before midnight on the 26th will appear on the next invoice.
End User Billing
TetherX operates through our professional integrator channel - we bill integrators, not end users. In rare cases (legacy customers or special arrangements), we may bill end users directly:
- Initial 12-month subscription (unless quoted otherwise)
- Monthly rolling thereafter (annual and multi-year billing available on request)
Related Articles
- Getting Started for Integrators - Partner programme overview
- Support - Contact us with billing questions
Referenced in:
Last updated: January 31, 2026